.png?width=2000&height=2000&name=Settliance%20Logo.png%20(1).png)
Settliance™ — Terms of Sale
AML Client Explainer range · purchases via settliance.com.au
| Effective date | 6 June 2026 |
| Governing law | Western Australia, Australia |
| Seller | Stacey Dragicevich, trading as Settliance™ |
| ABN | 57 289 709 665 (GST registered) |
| Contact | hello@settliance.com.au |
1. About these terms
These Terms of Sale govern your purchase of Settliance™ products through settliance.com.au and its checkout. They are the “separate service agreement” referred to in the Settliance™ Website Terms of Use, and they apply in addition to the Website Terms of Use and Privacy Policy. If there is any inconsistency about a purchase, these Terms of Sale prevail.
You accept these terms by ticking the acceptance box at checkout before payment. By doing so you confirm you have read and agree to them, you are at least 18 years of age, and you have authority to bind the practice or organisation on whose behalf you are purchasing.
2. The products
Settliance™ sells AML/CTF client explainer materials for licensed settlement agents in Western Australia:
- Basic DIY — an editable template you personalise yourself. Delivered as an instant digital download.
- Branded — a done-for-you booklet personalised to your practice (accent colours, logo, details). Delivered as a finished PDF.
- Branded Bundle — all four Branded modules.
- Custom Bundle — a fully brand-matched set, plus operational templates (workflow guidance, letter wording, and staff-training mapping, provided as general templates for you to adapt to your practice — not advice). Available by enquiry/quote.
These materials are client-information documents to help you explain identity and funding checks to your clients. They are not a compliance program, legal advice, or a substitute for your own AML/CTF obligations (see clause 9).
3. Pricing and GST
All prices are in Australian dollars and are shown exclusive of GST unless stated otherwise. GST of 10% is added at checkout. A compliant tax invoice showing our ABN and the GST amount is issued for every order.
Prices are subject to change. The price confirmed at checkout is the price that applies to your order.
4. Payment
Payment is processed securely at checkout via Stripe (through HubSpot). Stripe is a PCI-DSS compliant provider; Settliance does not see or store your full card details. Full payment is required before an order is fulfilled.
5. Your order details and personalisation
For Branded and Custom products, after payment you will complete an order form providing your practice details (name, contact details, logo, verification platform, brand colours, and similar).
You are responsible for the accuracy and completeness of the details you provide. Delivery timeframes (clause 6) begin when we receive your completed order form, not at the time of payment. We are not responsible for delays caused by incomplete or incorrect information, or for errors that result from details you supplied.
You confirm you have the right to provide any logo, brand assets, or other materials you submit. You indemnify Settliance™ against any claim arising from materials you supply, including any claim that they infringe a third party’s intellectual property or other rights.
6. Delivery
- Basic DIY: available as an instant digital download on completion of payment.
- Branded / Branded Bundle: we aim to deliver the finished PDF within 24–48 hours of receiving your completed order form.
- Custom Bundle: we aim to deliver within 3–5 business days of receiving your completed order form and brand assets.
Delivery timeframes are targets, not guarantees, and assume timely and accurate information from you. Where timeframes are not met, your rights under the Australian Consumer Law are not affected. Products are delivered electronically; no physical goods are shipped.
7. Revisions and errors
If your delivered booklet contains an error caused by us, we will correct it at no charge — let us know promptly. Branded and Custom orders include one round of minor corrections (changes to the details you supplied, not redesigns or new content). Additional changes or content beyond the ordered scope may be quoted separately.
8. Licence of use and intellectual property
Settliance™ retains ownership of all intellectual property in its templates, designs, layouts, written content, brand, and the AML Client Explainer range. We grant you a licence — not an assignment — to use your finished, personalised booklet.
This licence is non-exclusive and non-transferable, and permits you to use the finished booklet within your own practice — including printing it and distributing it to your own clients in the ordinary course of your settlement work.
You must not: resell, sub-licence, share, or distribute the template or booklet to other practices or third parties for their own use; reproduce it as a product or template of your own; or remove any “Powered by Settliance™” mark where it appears.
You retain ownership of your own logo and brand assets. Settliance™ may use anonymised or sample versions of finished booklets for its own marketing, portfolio, and case-study purposes, without identifying your practice or clients.
9. Not legal advice; your responsibilities
Settliance™ is a compliance specialist service, not a law firm, and does not provide legal advice. The booklets are general client-information materials only. They are not a compliance program and do not discharge your obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth), the Settlement Agents Act 1981 (WA), or related laws.
You remain solely responsible for meeting your own regulatory obligations, for reviewing each booklet before you distribute it, and for ensuring it suits your practice. You should verify your obligations with AUSTRAC, Consumer Protection WA, or a qualified legal practitioner.
10. Refunds and cancellations
Our products are personalised and made-to-order (Branded and Custom) or instant digital downloads (Basic DIY).
- Basic DIY: as an instant digital download, it is not refundable once downloaded, except as required by law (see below).
- Branded / Custom: you may cancel for a refund before production begins. Once we have started production, the order is non-refundable, as the work is personalised to you. If we cannot deliver, you will receive a refund.
- Errors caused by us are corrected free of charge (clause 7).
To request a refund, email hello@settliance.com.au. Approved refunds are processed to your original payment method within 5 business days.
Australian Consumer Law. Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) that cannot lawfully be excluded. Our goods and services come with guarantees that cannot be excluded under the ACL. Where a guarantee is breached, you are entitled to the remedies the ACL provides. This refund policy applies in addition to — and does not limit — those rights.
11. Limitation of liability
To the fullest extent permitted by law, and subject to clause 10, Settliance™ and Stacey Dragicevich exclude all liability for any loss or damage — direct, indirect, special, or consequential — arising from your use of, or reliance on, the products.
Where liability cannot be excluded, and to the extent permitted by law, our liability is limited at our option to re-supplying the product or refunding the price you paid for it.
12. Privacy
Personal information collected through the order process is handled in accordance with the Privacy Act 1988 (Cth) and our Privacy Policy. It is used to fulfil your order and provide related service communications. Some service providers we use (including HubSpot and Stripe) may store data outside Australia; our Privacy Policy explains how this is handled.
13. Dispute resolution
If a dispute arises, you agree to contact us first at hello@settliance.com.au and allow a reasonable opportunity to resolve it directly before commencing any legal proceedings. Both parties will act in good faith to resolve the matter.
14. Changes to these terms
We may update these Terms of Sale from time to time. The version in effect at the time of your order applies to that order.
15. Severability
If any provision of these terms is found to be unenforceable, that provision is severed to the minimum extent necessary and the remaining provisions continue in full force.
16. Entire agreement
These Terms of Sale, together with your order form and tax invoice, form the entire agreement between you and Settliance™ for your purchase, and replace any prior discussions or representations about that purchase.
17. Governing law
These Terms of Sale are governed by the laws of Western Australia, Australia. You submit to the exclusive jurisdiction of the courts of Western Australia.
18. Contact
Stacey Dragicevich, Compliance Specialist · Settliance™
Email: hello@settliance.com.au · Perth, Western Australia
Settliance™ · Terms of Sale · Effective 6 June 2026 · Not legal advice. Provided pending independent legal review of the intellectual property, liability, and refund provisions.